Contact Us - Low's Adventure Games

General Inquiries

Email: info@lows-adventure.net

Response Time: 24-48 hours

For general questions about our games and services

Technical Support

Email: support@lows-adventure.net

Response Time: 4-24 hours

Game issues, bugs, and technical problems

Legal & Privacy

Legal: legal@lows-adventure.net

Privacy: privacy@lows-adventure.net

Legal matters, privacy concerns, data requests

Send Us a Message

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Company Information

Business Details

Company Name

Low's Adventure Games

Location

Shenzhen, China

Website

https://lows-adventure.net

Business Type

Virtual Gaming Products & Services

Support Information

Response Times

• General Inquiries: 24-48 hours
• Technical Support: 4-24 hours
• Legal/Privacy: 30 days max
• Emergency Issues: Same day

Operating Hours

• Monday - Friday: 9:00 AM - 6:00 PM (CST)
• Saturday: 10:00 AM - 4:00 PM (CST)
• Sunday: Closed
• Holidays: Reduced hours

Languages Supported

• English (Primary)
• Chinese (Simplified)
• Other languages via translation service

Emergency Contact

For urgent security issues, privacy breaches, or critical technical problems that affect our services:

Email: emergency@lows-adventure.net

Emergency contacts are monitored 24/7 and will receive immediate attention.